Chris Thomas

Custom Homes

  Based in Hood County for 32 years

6 Criteria for Choosing a Good Builder At Chris Thomas Custom Homes, Inc., we take each of these criteria very seriously in our day-to-day operations. We encourage you to consider these criteria in evaluating builders, including us. Following is a summary of each criteria and questions to ask of builders or their references. Please feel free to contact our references and us any time. Financial Responsibility Stability of Organization Responsibility Customer Orientation Attention to Detail Integrity 1. Financial Responsibility: This competency refers to how the builder manages his and your money. It also refers to what you get (value) in the end after trusting the builder with your money. This is important because some in the construction industry do not manage the financial aspects of their business well and this is detrimental to their customers. Ask: -Does the builder pay the sub-contractors on time and with the correct amounts? -How is the builder’s financial standing with the bank? -Does the builder usually build his homes within or under the budget? -How does the customer perceive the value of the home they received in relation to what they paid? -Are the payment draws accurate and do they occur according the payment schedule? -Does the builder have any personal debt (run a credit report)? 2. Stability of Organization: This competency refers to the overall soundness of the builder’s business and the people that comprise it. This is important because the stronger the relationships the builder has with his subcontractors and his employees, the more committed they are to build high quality homes. Ask: -How long have subcontractors worked for the builder? -How many subcontractors has the builder fired in last 6 months? -How many homes does the builder construct each year (last 3 years)? -What experience do the foremen have, and how long have they been with the builder? 3. Responsibility: This competency refers to the builder’s level of responsibility in every aspect of the building process. This is important because you need to have confidence that the builder is in control and that he will take responsibility to make sure that your home gets built in a timely manner and of the utmost quality. Ask: -Is builder responsible to do the things he promises? -Does he keep his meeting dates, and is he punctual? -Does he keep accurate records on expense items for homes? -Does he take the time to go to the job site each day to ensure the quality and timeliness of the construction? 4. Customer Orientation: This competency refers to both the initial and long-term amount and quality of time the builder spends with you discussing your new home. This is important because some builders pay attention to every detail at the beginning of the building process, but then tend to let things slip as the job progresses. Ask: -Does the builder take adequate time to discuss issues near and dear to the customer? -Does he truly listen to what you are saying and make you feel that he understands you? Not just in the beginning, but all the way through to the end. -Does the builder take the time to work “one-on-one” with the customer? -Are the people he surrounds himself with professional, courteous, and helpful? (office, staff, subcontractors, etc.) 5. Attention to Detail: This competency refers to the builder’s drive to make sure that the home that is being built for you is exactly the home that you want. It also applies to the attention that the builder pays to his office staff and his subcontractors to ensure that they are on top of everything. This is important because what seems like a small oversight can end up costing both the builder and the client money and time if it’s not caught early in the building process. Ask: -Do the foremen and the builder catch mistakes before they become problems? -Does the builder listen and respond to the concerns and questions of the homeowner? -Does the builder ensure that each subcontractor knows exactly what is expected? -Is the builder’s contract clear, accurate, and concise? 6. Integrity: This competency refers to the builder’s overall sincerity, honesty, and candor. This is important because the builder you choose is going to be someone who you’ll be dedicating quite a bit of time and money too. You want to make sure that he’s someone who will give you the quality you’re paying for in every aspect of the construction of your home. Ask: -Does he admit mistakes and take responsibility to rectify them? -Does the builder lie, exaggerate, make excuses, etc. to save himself? -Is he honest and transparent when things aren’t going as planned?

Committed to helping our customers achieve their dreams

Contact:

Phone: (817) 776-8202

Fax: (817) 776-8205

Mailing Address:

P.O. Box 1557

Granbury, TX 76048

Office Location:

911 E. Hwy 377

Granbury, TX  76048

Chris Thomas
6 Criteria for Choosing a Good Builder At Chris Thomas Custom Homes, Inc., we take each of these criteria very seriously in our day-to-day operations. We encourage you to consider these criteria in evaluating builders, including us. Following is a summary of each criteria and questions to ask of builders or their references. Please feel free to contact our references and us any time. Financial Responsibility Stability of Organization Responsibility Customer Orientation Attention to Detail Integrity 1. Financial Responsibility: This competency refers to how the builder manages his and your money. It also refers to what you get (value) in the end after trusting the builder with your money. This is important because some in the construction industry do not manage the financial aspects of their business well and this is detrimental to their customers. Ask: -Does the builder pay the sub-contractors on time and with the correct amounts? -How is the builder’s financial standing with the bank? -Does the builder usually build his homes within or under the budget? -How does the customer perceive the value of the home they received in relation to what they paid? -Are the payment draws accurate and do they occur according the payment schedule? -Does the builder have any personal debt (run a credit report)? 2. Stability of Organization: This competency refers to the overall soundness of the builder’s business and the people that comprise it. This is important because the stronger the relationships the builder has with his subcontractors and his employees, the more committed they are to build high quality homes. Ask: -How long have subcontractors worked for the builder? -How many subcontractors has the builder fired in last 6 months? -How many homes does the builder construct each year (last 3 years)? -What experience do the foremen have, and how long have they been with the builder? 3. Responsibility: This competency refers to the builder’s level of responsibility in every aspect of the building process. This is important because you need to have confidence that the builder is in control and that he will take responsibility to make sure that your home gets built in a timely manner and of the utmost quality. Ask: -Is builder responsible to do the things he promises? -Does he keep his meeting dates, and is he punctual? -Does he keep accurate records on expense items for homes? -Does he take the time to go to the job site each day to ensure the quality and timeliness of the construction? 4. Customer Orientation: This competency refers to both the initial and long-term amount and quality of time the builder spends with you discussing your new home. This is important because some builders pay attention to every detail at the beginning of the building process, but then tend to let things slip as the job progresses. Ask: -Does the builder take adequate time to discuss issues near and dear to the customer? -Does he truly listen to what you are saying and make you feel that he understands you? Not just in the beginning, but all the way through to the end. -Does the builder take the time to work “one-on-one” with the customer? -Are the people he surrounds himself with professional, courteous, and helpful? (office, staff, subcontractors, etc.) 5. Attention to Detail: This competency refers to the builder’s drive to make sure that the home that is being built for you is exactly the home that you want. It also applies to the attention that the builder pays to his office staff and his subcontractors to ensure that they are on top of everything. This is important because what seems like a small oversight can end up costing both the builder and the client money and time if it’s not caught early in the building process. Ask: -Do the foremen and the builder catch mistakes before they become problems? -Does the builder listen and respond to the concerns and questions of the homeowner? -Does the builder ensure that each subcontractor knows exactly what is expected? -Is the builder’s contract clear, accurate, and concise? 6. Integrity: This competency refers to the builder’s overall sincerity, honesty, and candor. This is important because the builder you choose is going to be someone who you’ll be dedicating quite a bit of time and money too. You want to make sure that he’s someone who will give you the quality you’re paying for in every aspect of the construction of your home. Ask: -Does he admit mistakes and take responsibility to rectify them? -Does the builder lie, exaggerate, make excuses, etc. to save himself? -Is he honest and transparent when things aren’t going as planned?
Chris Thomas
6 Criteria for Choosing a Good Builder At Chris Thomas Custom Homes, Inc., we take each of these criteria very seriously in our day-to-day operations. We encourage you to consider these criteria in evaluating builders, including us. Following is a summary of each criteria and questions to ask of builders or their references. Please feel free to contact our references and us any time. Financial Responsibility Stability of Organization Responsibility Customer Orientation Attention to Detail Integrity 1. Financial Responsibility: This competency refers to how the builder manages his and your money. It also refers to what you get (value) in the end after trusting the builder with your money. This is important because some in the construction industry do not manage the financial aspects of their business well and this is detrimental to their customers. Ask: -Does the builder pay the sub-contractors on time and with the correct amounts? -How is the builder’s financial standing with the bank? -Does the builder usually build his homes within or under the budget? -How does the customer perceive the value of the home they received in relation to what they paid? -Are the payment draws accurate and do they occur according the payment schedule? -Does the builder have any personal debt (run a credit report)? 2. Stability of Organization: This competency refers to the overall soundness of the builder’s business and the people that comprise it. This is important because the stronger the relationships the builder has with his subcontractors and his employees, the more committed they are to build high quality homes. Ask: -How long have subcontractors worked for the builder? -How many subcontractors has the builder fired in last 6 months? -How many homes does the builder construct each year (last 3 years)? -What experience do the foremen have, and how long have they been with the builder? 3. Responsibility: This competency refers to the builder’s level of responsibility in every aspect of the building process. This is important because you need to have confidence that the builder is in control and that he will take responsibility to make sure that your home gets built in a timely manner and of the utmost quality. Ask: -Is builder responsible to do the things he promises? -Does he keep his meeting dates, and is he punctual? -Does he keep accurate records on expense items for homes? -Does he take the time to go to the job site each day to ensure the quality and timeliness of the construction? 4. Customer Orientation: This competency refers to both the initial and long-term amount and quality of time the builder spends with you discussing your new home. This is important because some builders pay attention to every detail at the beginning of the building process, but then tend to let things slip as the job progresses. Ask: -Does the builder take adequate time to discuss issues near and dear to the customer? -Does he truly listen to what you are saying and make you feel that he understands you? Not just in the beginning, but all the way through to the end. -Does the builder take the time to work “one-on-one” with the customer? -Are the people he surrounds himself with professional, courteous, and helpful? (office, staff, subcontractors, etc.) 5. Attention to Detail: This competency refers to the builder’s drive to make sure that the home that is being built for you is exactly the home that you want. It also applies to the attention that the builder pays to his office staff and his subcontractors to ensure that they are on top of everything. This is important because what seems like a small oversight can end up costing both the builder and the client money and time if it’s not caught early in the building process. Ask: -Do the foremen and the builder catch mistakes before they become problems? -Does the builder listen and respond to the concerns and questions of the homeowner? -Does the builder ensure that each subcontractor knows exactly what is expected? -Is the builder’s contract clear, accurate, and concise? 6. Integrity: This competency refers to the builder’s overall sincerity, honesty, and candor. This is important because the builder you choose is going to be someone who you’ll be dedicating quite a bit of time and money too. You want to make sure that he’s someone who will give you the quality you’re paying for in every aspect of the construction of your home. Ask: -Does he admit mistakes and take responsibility to rectify them? -Does the builder lie, exaggerate, make excuses, etc. to save himself? -Is he honest and transparent when things aren’t going as planned?
Chris Thomas
6 Criteria for Choosing a Good Builder At Chris Thomas Custom Homes, Inc., we take each of these criteria very seriously in our day-to-day operations. We encourage you to consider these criteria in evaluating builders, including us. Following is a summary of each criteria and questions to ask of builders or their references. Please feel free to contact our references and us any time. Financial Responsibility Stability of Organization Responsibility Customer Orientation Attention to Detail Integrity 1. Financial Responsibility: This competency refers to how the builder manages his and your money. It also refers to what you get (value) in the end after trusting the builder with your money. This is important because some in the construction industry do not manage the financial aspects of their business well and this is detrimental to their customers. Ask: -Does the builder pay the sub-contractors on time and with the correct amounts? -How is the builder’s financial standing with the bank? -Does the builder usually build his homes within or under the budget? -How does the customer perceive the value of the home they received in relation to what they paid? -Are the payment draws accurate and do they occur according the payment schedule? -Does the builder have any personal debt (run a credit report)? 2. Stability of Organization: This competency refers to the overall soundness of the builder’s business and the people that comprise it. This is important because the stronger the relationships the builder has with his subcontractors and his employees, the more committed they are to build high quality homes. Ask: -How long have subcontractors worked for the builder? -How many subcontractors has the builder fired in last 6 months? -How many homes does the builder construct each year (last 3 years)? -What experience do the foremen have, and how long have they been with the builder? 3. Responsibility: This competency refers to the builder’s level of responsibility in every aspect of the building process. This is important because you need to have confidence that the builder is in control and that he will take responsibility to make sure that your home gets built in a timely manner and of the utmost quality. Ask: -Is builder responsible to do the things he promises? -Does he keep his meeting dates, and is he punctual? -Does he keep accurate records on expense items for homes? -Does he take the time to go to the job site each day to ensure the quality and timeliness of the construction? 4. Customer Orientation: This competency refers to both the initial and long-term amount and quality of time the builder spends with you discussing your new home. This is important because some builders pay attention to every detail at the beginning of the building process, but then tend to let things slip as the job progresses. Ask: -Does the builder take adequate time to discuss issues near and dear to the customer? -Does he truly listen to what you are saying and make you feel that he understands you? Not just in the beginning, but all the way through to the end. -Does the builder take the time to work “one-on-one” with the customer? -Are the people he surrounds himself with professional, courteous, and helpful? (office, staff, subcontractors, etc.) 5. Attention to Detail: This competency refers to the builder’s drive to make sure that the home that is being built for you is exactly the home that you want. It also applies to the attention that the builder pays to his office staff and his subcontractors to ensure that they are on top of everything. This is important because what seems like a small oversight can end up costing both the builder and the client money and time if it’s not caught early in the building process. Ask: -Do the foremen and the builder catch mistakes before they become problems? -Does the builder listen and respond to the concerns and questions of the homeowner? -Does the builder ensure that each subcontractor knows exactly what is expected? -Is the builder’s contract clear, accurate, and concise? 6. Integrity: This competency refers to the builder’s overall sincerity, honesty, and candor. This is important because the builder you choose is going to be someone who you’ll be dedicating quite a bit of time and money too. You want to make sure that he’s someone who will give you the quality you’re paying for in every aspect of the construction of your home. Ask: -Does he admit mistakes and take responsibility to rectify them? -Does the builder lie, exaggerate, make excuses, etc. to save himself? -Is he honest and transparent when things aren’t going as planned?
Chris Thomas
6 Criteria for Choosing a Good Builder At Chris Thomas Custom Homes, Inc., we take each of these criteria very seriously in our day-to-day operations. We encourage you to consider these criteria in evaluating builders, including us. Following is a summary of each criteria and questions to ask of builders or their references. Please feel free to contact our references and us any time. Financial Responsibility Stability of Organization Responsibility Customer Orientation Attention to Detail Integrity 1. Financial Responsibility: This competency refers to how the builder manages his and your money. It also refers to what you get (value) in the end after trusting the builder with your money. This is important because some in the construction industry do not manage the financial aspects of their business well and this is detrimental to their customers. Ask: -Does the builder pay the sub-contractors on time and with the correct amounts? -How is the builder’s financial standing with the bank? -Does the builder usually build his homes within or under the budget? -How does the customer perceive the value of the home they received in relation to what they paid? -Are the payment draws accurate and do they occur according the payment schedule? -Does the builder have any personal debt (run a credit report)? 2. Stability of Organization: This competency refers to the overall soundness of the builder’s business and the people that comprise it. This is important because the stronger the relationships the builder has with his subcontractors and his employees, the more committed they are to build high quality homes. Ask: -How long have subcontractors worked for the builder? -How many subcontractors has the builder fired in last 6 months? -How many homes does the builder construct each year (last 3 years)? -What experience do the foremen have, and how long have they been with the builder? 3. Responsibility: This competency refers to the builder’s level of responsibility in every aspect of the building process. This is important because you need to have confidence that the builder is in control and that he will take responsibility to make sure that your home gets built in a timely manner and of the utmost quality. Ask: -Is builder responsible to do the things he promises? -Does he keep his meeting dates, and is he punctual? -Does he keep accurate records on expense items for homes? -Does he take the time to go to the job site each day to ensure the quality and timeliness of the construction? 4. Customer Orientation: This competency refers to both the initial and long-term amount and quality of time the builder spends with you discussing your new home. This is important because some builders pay attention to every detail at the beginning of the building process, but then tend to let things slip as the job progresses. Ask: -Does the builder take adequate time to discuss issues near and dear to the customer? -Does he truly listen to what you are saying and make you feel that he understands you? Not just in the beginning, but all the way through to the end. -Does the builder take the time to work “one-on-one” with the customer? -Are the people he surrounds himself with professional, courteous, and helpful? (office, staff, subcontractors, etc.) 5. Attention to Detail: This competency refers to the builder’s drive to make sure that the home that is being built for you is exactly the home that you want. It also applies to the attention that the builder pays to his office staff and his subcontractors to ensure that they are on top of everything. This is important because what seems like a small oversight can end up costing both the builder and the client money and time if it’s not caught early in the building process. Ask: -Do the foremen and the builder catch mistakes before they become problems? -Does the builder listen and respond to the concerns and questions of the homeowner? -Does the builder ensure that each subcontractor knows exactly what is expected? -Is the builder’s contract clear, accurate, and concise? 6. Integrity: This competency refers to the builder’s overall sincerity, honesty, and candor. This is important because the builder you choose is going to be someone who you’ll be dedicating quite a bit of time and money too. You want to make sure that he’s someone who will give you the quality you’re paying for in every aspect of the construction of your home. Ask: -Does he admit mistakes and take responsibility to rectify them? -Does the builder lie, exaggerate, make excuses, etc. to save himself? -Is he honest and transparent when things aren’t going as planned?